SHIPPING POLICY

 

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HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@laurelvine.com

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

RETURNS AND EXCHANGE POLICY

No Refunds on Personalized Products
Because all personalized items are custom-made and truly one of a kind, we are unable to accept returns or offer refunds. Please carefully check all images, spelling, and details prior to submitting your order. You will be asked to confirm your information before the order is finalized.

Shipping Address Policy
We cannot offer refunds or replacements for items shipped to the wrong address. Please make sure your shipping address is correct at checkout, as we are unable to make changes once your order has been submitted.

Laurelvine.com has the right to refuse returns that passed the 15 days allowed time after delivery.

For additional help please contact us at: (336)298-8084 and/or Email Us at support@laurelvine.com

Laurelvine.com is an independent U.S. based small business and is not affiliated with any similarly named websites.